Manage your hire online
Every hire has a fixed end date set when you book, so nothing runs open-ended. We arrange collection, and your hires, invoices and documents are in your account whenever you need them.
Fixed end date, no open-ended charges
You choose your start and end dates when you book and pay for those days up front. Nothing is left running until someone rings to stop it.
No ringing round to off-hire
On delivered hires we arrange collection from your end date automatically. On click and collect hires, you bring the machine back on your end date.
Your hire online, any time
Sign in to see each hire's dates and progress, download invoices, check payments and upload documents such as proof of address or your HiPI certificate.
Need longer? Extend it online
Pick a new end date on your order in My Account, see the price and pay. You can still call us with your order reference.
From booking to collection
Book with fixed dates
Pick your start and end dates on the machine page and pay online. That is your whole hire, priced up front.
Track it in your account
Follow the hire from confirmation to delivery, and find your invoices and payments in one place.
Need longer?
Extend online from your order in My Account before your end date, or call us.
Collection, sorted
On delivered hires we arrange collection from your end date. Nothing to ring about.
In your account
- See every hire with its machines, dates and progress from booking to collection
- Download invoice PDFs
- Check payments and refunds
- Save site and billing addresses, and cards for next time
- Extend a hire: pick a new end date, see the price and pay
- Upload proof of address or a HiPI certificate when a hire needs one
Booked as a guest? You can create an account straight after checkout.
Need more time?
Extend online: sign in, open the order in My Account and choose Extend to pick a new end date, see the price and pay. Or call us with your order reference before your end date. Please ask at least 24 hours before your end date to avoid an administration fee.
Questions about managing your hire
- Do I need to call to off-hire?
- No. You set the end date when you book. On delivered hires we arrange collection from that date, so there is nothing to ring about. On click and collect hires, bring the machine back on your end date.
- Can I extend my hire?
- Yes. Sign in to My Account, open the order and choose Extend: pick a new end date, see the price and pay. You can also call us with your order reference before your end date. Please ask at least 24 hours before your end date to avoid an administration fee.
- What can I do in my account?
- See every hire with its dates and progress, extend a hire online, download invoice PDFs, check payments and refunds, save addresses and cards, and upload proof of address or a HiPI certificate when a hire needs one. Booked as a guest? You can create an account straight after checkout.
- What if the job finishes early?
- Your hire is booked for fixed dates and priced for them. If you finish sooner, call us and we will talk you through your options.
The full rules are in our hire terms.